Privacy Policy
Introduction
Hitston Fintech and its affiliated entities and brands, collectively referred to as "(company name)," are committed to prioritizing your privacy. Our data collection and handling practices adhere to Indian law regulations, and we also comply with international standards like the General Data Protection Regulation (GDPR). The terms "we," "us," and "our" in this policy encompass both Hitston Fintech and its related entities.
This Privacy Policy outlines how we safeguard your personal data in general terms and is applicable to any information collected from or about you.
Collecting and Storing Information
Personal data is any information that could directly or indirectly identify you. Under the GDPR, ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
User-provided Personal Data:
You may share personal data with us under various circumstances:
- (a) When you create an account on our website.
- (b) When you edit or add personal information to your account.
- (c) If you indirectly create an account through one of our partners.
- (d) When you request or purchase goods or services.
- (e) Through various contact methods such as telephone, email, post, facsimile, or in-person communication.
- (f) While corresponding via our site, either with our staff or other site users.
The personal data we collect and store may include, but is not limited to, your email address, name, country, address, contact details, business name, designer profile picture, and description. Additionally, information provided in briefs, blogs, comments, or interactions with other users on our site may be considered personal data and stored in our databases. We may monitor this data for troubleshooting, maintenance, or if any form of abuse is suspected.
Automatically Collected Information:
Our website collects your Internet Protocol (IP) address for fraud checks and to determine the relevant tax jurisdiction. Technologies such as cookies are employed to ensure the site's functionality, gather useful visitor information, and enhance user experiences. Cookies allow us to monitor traffic patterns and serve you more efficiently during revisits. While cookies do not personally identify you, they identify your computer. You can configure your browser to notify you when receiving a cookie, giving you the option to accept or reject each instance. Some marketing or technology partners may also use cookies for non-personally identifying data.
We collect information about your site usage when logged in, including pages visited, ordered products or services, and payment details. This activity data is stored in our databases.
Third-party Information:
We receive additional information from third parties, enhancing the supplied and collected data. For effective fraud prevention using IP addresses, we receive and store location and related data. Third parties are used to append names to email addresses, aiding fraud checks and ensuring appropriate correspondence delivery. When payment processors handle transactions, crucial information, such as payment transaction reference numbers and details related to chargebacks and disputes, is provided back to us for accurate financial record-keeping and addressing client queries.
Use of Your Personal Data
Your personal data and information collected by us may be utilized for the following purposes:
- (a) Creating an account for you on Hitston Fintech
- (b) Processing your requests for goods or services
- (c) Notifying you about projects, designs, files, messages from other users, deadlines,and payments
- (d) Informing you of changes to our goods or services
- (e) Sending email or SMS notifications for special promotions or offers conducted by us,our suppliers, or distributors
- (f) Conducting marketing activities and market research
- (g) Responding to your questions or suggestions
- (h) Protecting the security and integrity of the marketplace for all users and preventing fraudulent use of our services
- (i) Improving the quality of our goods or service and your visit to the website
- (j) Diagnosing problems with our sites and services
- (k) Providing informational materials to our communities, such as e-newsletters
- (l) Utilizing data analytics to support the purposes described above.
For the listed uses, where there is no legal or contractual need for using your personal data, it has been determined that they are legitimate interests pursued by Hitston Fintech. To stop receiving our marketing emails, please click on the link found at the bottom of each marketing email to update your account preferences.
Disclosing Your Personal Data
We do not sell or rent your personal data to any other company, organization, or person. Your personal data may be disclosed to:
In these situations, third parties are prohibited from using personal data about you except for the specific purpose for which we supply it. We will not disclose your personal data without your consent unless legally required to do so, including lessening or preventing a serious threat to life or health, protecting the personal safety of users, investigating suspected unlawful activity, enforcing the law, or as authorized or required by law.
Retention of Information
Committed to safeguarding your privacy and adhering to data protection principles, (Website name) retains your personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy or as mandated by law. Our commitment includes maintaining accurate records, regularly reviewing and updating our data retention practices to comply with legal requirements and industry standards. Upon the completion of the intended purposes, we securely delete or anonymize your information to prevent unauthorized access. In cases where legal obligations or business needs dictate a longer retention period, we implement appropriate safeguards to protect your privacy. Your use of our website and services implies your consent to the described retention practices.
Cookies
To provide you with an optimal experience, Hitston Fintech employs cookies on our website. These small text files stored on your device enhance functionality and improve user experience. Cookies may collect information such as your IP address, browser type, and browsing behavior to personalize your experience and analyze website traffic. By continuing to use our website, you express your consent to the use of cookies as detailed in this Privacy Policy.
Links to Other Websites
While delivering our services, Hitston Fintech may feature links to third-party websites for your convenience and reference. It is important to note that we lack control over the content, privacy policies, or practices of these external sites. Consequently, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this Privacy Policy. We encourage you to exercise caution and review the privacy statements of these websites before disclosing any personal information. Although Hitston Fintech endeavors to ensure that all linked websites meet our privacy and security standards, we cannot guarantee an identical level of protection as provided on our own website.
Data Security
We employ reasonable measures to safeguard the personal data within our possession, aiming to prevent misuse, interference, loss, and unauthorized access, modification, or disclosure. Our protective actions encompass:
- (a) Securing information transmitted between users and us through the utilization of Secure Sockets Layer protocol (SSL) and 128-bit encryption.
- (b) Entrusting transaction processing to established, secure Payment Card Industry (PCI) compliant payment gateway providers. Hitston Fintech does not retain or manage complete credit card data, storing only the last four digits and expiry date.
- (c) Employing a fully secure technology stack on Amazon Web Services technologies. Access to Hitston Fintech's databases is restricted to specific IP addresses, locations, and servers.
- (d) Restricting access to users' personal data through secure login procedures on the Hitston Fintech website.
In the event of any breach of personal data, timely notifications will be provided to affected users and relevant authorities.
Access and Correction of Your Personal Data
You can easily access most of your personal data through your Hitston Fintech account. Upon request, we will provide you with access to the personal data we hold about you, unless an exception applies under the APPs. If access is denied, we will provide reasons for the refusal. You can request updates to your personal data, and we'll strive to accommodate them without violating legal record-keeping requirements. The quickest way to add, edit, or update most of your personal data is by logging into your Hitston Fintech account and making the changes yourself. To request a copy of your personal data, make edits, or request deletion, please email info@hitstonfintech.ai. All requests through this channel will receive a response or action within one month. Note that you can opt out of direct marketing at any time by using the unsubscribe link in all Hitston Fintech marketing emails.
Change of Control
If Hitston Fintech undergoes a sale, divestiture, or change of ownership, the data collected and stored by us could be part of the assets involved. If such a change is likely to materially impact you concerning your personal data, you will be notified via email and/or a prominent notice on our site.
Changes to this Privacy Policy
We may modify or amend this Privacy Policy as our business requirements or the law changes. Any changes will be updated on the website and become effective upon publication. Please check the website periodically to ensure you have the most current privacy policy.
Contact Details
For questions about our Privacy Policy, complaints about a privacy breach, or inquiries about how your personal data is collected or used, please email info@hitstonfintech.ai. Requests for a copy of your personal data, edits, or deletion can also be sent to info@hitstonfintech.ai. Responses or actions for all requests via this channel will be provided within one month of receipt. As we are not required to have a Data Protection Officer, any inquiries about our use of your personal data should be sent to the provided email address.